FAQs - Choices for You

Get the answers you need to provide top-notch service to your clients.

What transportation-related tariffs do North Shore Gas offer to marketers/suppliers?
Pooling Service is available to marketers/suppliers under Rider P of its Schedule of Rates for Gas Service. Transportation Balancing Service is available to marketers/suppliers who participate in Pooling Service for Large-Volume Selected Standby Transportation Service customers.

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Which interstate pipelines serve North Shore Gas, and how can I determine which pipeline serves a particular customer?
North Shore Gas customers can receive deliveries from two interstate pipelines:
 
  1. Natural Gas Pipeline Company of America (NGPL)
  2. ANR Pipeline Company (ANR)

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How can I get information on a customer I may be interested in serving?
Usage information is provided to marketers/suppliers upon receipt of written consent from the customer.

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How will I know how much gas my telemetered customers used?
PEGASys®, North Shore Gas's transportation management software, has a variety of management tools and reports that display usage information. The usage information can be viewed in aggregate or down to the meter level.

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When can customers begin transportation service?
Customers new to any of the transportation programs can start service at any time during the year. Customers who wish to return to transportation service generally have to wait twelve (12) months before returning to the program.

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If I have any additional questions, whom may I contact?
Contact Gas Transportation Services.

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