Credit Reporting Policy
North Shore Gas encourages customers to pay their natural gas bills in full and on time, to maintain a good credit rating and avoid having service disconnected.
How Credit Reporting Works
On a regular basis, every North Shore Gas customer's payment record is reported to credit agencies (Equifax and TransUnion). This results in prompt payment by more of our customers. It also protects our reliable customers from increasing costs associated with nonpayment by others.
Bills more than 60 days past due or bills greater than $100 and more than 30 days past due may adversely affect a customer's credit rating. Late-paying customers can improve their credit rating by consistently paying their gas bills by the due date. Over time, with consistent, timely payments, negative reports will drop off of a customer's credit report.