ENERGY SOLUTIONS FOR YOUR LIFE
Customer Connection - Energy Solutions For Your Life

Safety Tips

Prepare for a safe winter

Prepare for a safe winter

Purchase a qualifying high-efficiency model and receive a rebate from our Home Energy Rebate program.

  • Clean or replace your furnace filter as needed.
  • Keep area around furnace and water heater clear. Do not store flammable liquids or other combustibles nearby.
  • Check your chimney flues for corrosion and make sure all vents are clear of blockages or debris.
  • Check burner flame for blue color. A yellow flame may indicate need for adjustment.

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Rebates

Need a new furnace or boiler?

Need a new furnace or boiler?

Purchase a qualifying high-efficiency model and receive a rebate from our Home Energy Rebate program.

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Safety

Flex connector safety - Stainless Steel Flex connector safety - Modern

Flex connector safety

Natural gas travels from your home's supply pipes to movable appliances such as stoves, ranges, clothes dryers and portable room heaters via flexible, corrugated metal connectors. If your gas appliances were installed before 1980, be sure to check the condition of the appliance connectors.

Before 1980, these connectors were made of uncoated brass. Over time, the tubing in uncoated brass connectors can separate from the ends, causing a leak that could lead to a fire or explosion. Although no longer manufactured, uncoated brass connectors are still in use in some homes and should be replaced.

If you think you have uncoated brass connectors, call a qualified professional to replace them with today's modern, sturdier stainless steel or plastic-coated brass flex connectors. Don't try to move your appliances yourself because the connector may break.

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Safety

What's that smell?

What's that smell?

Natural gas has a distinct odor, much like rotten eggs. If you think you smell natural gas — no matter how faint the odor — get everyone out immediately and call our 24-hour emergency number at 866-556-6005.

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