North Shore Gas is required to conduct inspections of our equipment when it is located inside your home. If you receive notice that you are due for an Inside Safety Inspection, schedule an appointment immediately by calling the phone number on the notice.

The Inside Safety Inspection (ISI) includes inspections of inside gas meters and associated service piping into the meter.

Inside Safety Inspections are:

  • Free
  • Completed within a few minutes
  • Conducted on company-owned equipment located inside your home to ensure it is working properly
  • Offered Monday through Saturday

When you are notified for an ISI, please schedule an appointment online or call 866-607-9766.

If you do not schedule an appointment, your gas service is at risk of being disconnected for safety purposes.

To know if you need to schedule an appointment, view your ISI Status.