North Shore Gas Customer Connection
Ideas, advice and news from North Shore Gas   •   July 2020
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Does your dog like to dig?
Snap a photo for our summer contest!

We’re looking for the next safety ambassadog to star in our safe digging campaign. Your dog can help spread an important message: “Doggone it! Call 811 before you dig.” Submit a photo of your dog digging before July 20 for a chance to win. (Must be an active North Shore Gas customer to enter contest.)

Submit your photo →
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North Shore Gas extends relief to utility customers during COVID-19 pandemic

We are providing additional benefits due to conditions surrounding COVID-19. We understand you may be having trouble paying your natural gas bill, so learn about available payment plans, our reconnection policy and financial assistance.

Learn more about payment relief during COVID-19 →
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Resuming customer appointments while maintaining COVID-19 safety

For your safety, we are resuming service appointments, and in some cases, will need to enter your home to access our equipment. Rest assured that we have additional safety measures in place for all of our employees that align with the Centers for Disease Control and Prevention (CDC) guidelines to protect against the spread of COVID-19, including practicing social distancing, wearing a mask or face covering and gloves, and using other appropriate personal protective equipment.

Find out if you have an upcoming appointment →
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Plan ahead and contact us at least 10 days before, so we can start, stop or transfer your natural gas service. Due to COVID-19, we will read your meter automatically, with no need to enter your home.

Fill out your moving form here →
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