North Shore Gas Customer Connection
Ideas, advice and news from North Shore Gas   •    January 2022
home wrapped in a scarf

Keep vents and meters clear

Remember to keep natural gas and electric vents and meters clear of ice and snow for safety and accessibility.

  • Use your hand or a brush to gently remove snow from the meter.
  • Remove icicles that may drip water onto the meter.
  • Don’t bury meters when using a snow blower or shovel.
  • Keep the walkway clear of snow and ice. It helps our technicians replace, repair or read the meter and helps first responders gain access to shut it off during an emergency.

Learn how to keep your meter clear →
article image

Home heating help is available

If you are having financial difficulties, or know someone who is, we can help. We have a variety of programs and options available to customers.

Learn more about programs and payment plans →
article image

Sniff it out

You are your own best natural gas leak detector. If you smell rotten eggs, you may have a gas leak. If so, get everyone out of the house immediately, then call our emergency number at 866-556-6005. We’ll send a crew out immediately for free to investigate the situation.

Find out more about natural gas safety →
article image

Carbon monoxide (CO) alarms never sleep

January is the highest month for CO poisoning in the U.S. You can’t smell, taste or see CO, which is why Illinois law requires houses and apartments to have a CO alarm within 15 feet of all sleeping areas.

Learn the signs of, and how to prevent, CO poisoning →
article image

Community spotlight

Ravinia-Reach Teach Play

North Shore Gas is proud to support Ravinia’s Reach Teach Play music education and community initiatives, which provide free programming for hundreds of Lake County residents. One of the programs is Sistema Ravinia, which provides daily instrumental and orchestral instruction for third through eighth grade students.

Learn more →
Mobile yellow burst

Download our mobile app!

Apple app store Google play store badge
Or text "NSG" to 91924
View in browser  |  Unsubscribe  |  Profile  |  Privacy
© North Shore Gas, 200 East Randolph St., Chicago, IL 60601