home wrapped with scarf

Be prepared for winter heating bills

Assistance is available

Heating costs are expected to rise as temperatures fall, with higher natural gas prices expected across the nation. Whether you rent or own your home, or whether you use natural gas for heat or cooking, you're probably concerned about your energy bills. At North Shore Gas we want you to be safe and feel comfortable with the energy we deliver to you. We also want to make sure you know your options as a natural gas customer and how to better manage your energy costs this winter.

Bill Payment Assistance

Low Income Home Energy Assistance Program

Administered by the Community Action Partnership of Lake County (CAPOLC), LIHEAP provides financial assistance to help income-eligible customers pay their energy bills.

Customers are encouraged to call 847-249-4330 or go to the CAPOLC website to apply. If customers are having difficulty paying their bill, we will work with them to arrange a payment plan.

Share the Warmth

Administered for North Shore Gas by the Community Action Partnership of Lake County (CAPOLC), Share the Warmth provides heating grants to income-eligible customers. Eligible customers can receive grants of up to $200 on their bills.

Customers are encouraged to call 847-249-4330 or go to the CAPOLC website to apply. If customers are having difficulty paying their bill, we will work with them to arrange a payment plan.

Deposits

Deposits for qualifying income-eligible customers will be waived.

Payment plans

Residential customers who have fallen behind on their bills are eligible for a payment arrangement. Short-term payment plans are available for 18 months with a 25% down payment for residential customers and a 20% down payment for income-eligible customers.

Budget Billing

Budget Billing spreads out seasonal variations in your energy bill over 12 months. While you still pay for all of the energy you actually use, Budget Billing gives you more consistent monthly bills. Have your account number ready and sign up on the North Shore Gas app or online.

Energy Efficiency

The North Shore Gas Energy Efficiency Program provides energy-saving solutions and rebates for your home, apartment building or business. Learn about free energy-saving tips, products and rebates. Residential | Business

Additional ways to save

We offer additional tips and resources to manage your energy costs and save money by using energy more efficiently in your home or business. Residential | Business

Help others stay warm

You can help those in your community stay warm this winter by donating to Share the Warmth, an energy assistance program. The program, funded by company and customer contributions, is administered by the Community Action Partnership of Lake County (CAPOLC) and provide grants of up to $200 to customers who need assistance with energy bill payments.