Privacy Policy

North Shore Gas ("OUR" OR "WE") is committed to respecting your privacy. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. This policy will let you know the following:

What personally identifiable information is collected from me?
On some of the North Shore Gas Web pages you can make requests and/or receive materials. The types of personal information collected at these pages include your name, e-mail address, standard contact information, including addresses and phone numbers, employer name, meter number, meter readings and banking information (including account numbers, routing numbers and other account information).

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What are cookies and how are they used by North Shore Gas?
North Shore Gas may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. Cookies may be used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web Site to help target advertisements based on user interests and behavior; and (c) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.
 
North Shore Gas may also collect IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. North Shore Gas analyzes this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, North Shore Gas does not link your IP addresses to anything personally identifiable to you.

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How is my information used?
North Shore Gas will not sell, rent or lease your personally identifiable information to others without your consent. However, by accessing this Web Site, you acknowledge that your information may be shared among our affiliated companies and with our agents, contractors or business partners. When you submit personal information to North Shore Gas, you are agreeing to permit North Shore Gas to access, store and use the information wherever in the world North Shore Gas does business. In particular, North Shore Gas, its agents, contractors and business partners may use your personal information for various business purposes, such as statistical analysis, doing market research, improving services, supporting your customer or other relationship with North Shore Gas and notifying you about services and changes that may affect you, among other business purposes, in an effort to better serve you.
 
Accordingly, North Shore Gas may send you direct mailings or contact you by email or telephone about your use of the Web Site, our various products and services or other products and services we feel may be of interest to you.
 
From time to time, North Shore Gas may conduct research on our users' demographics, interests and behavior based on the information provided to us during your use of the North Shore Gas Web Site. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. North Shore Gas may share this aggregated data with others.

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Who is collecting my information?
When you are on a North Shore Gas Web Site and are asked for personal information, you are sharing that information with only North Shore Gas and its affiliates, unless specifically stated otherwise. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service or purchasing those particular goods.
 
Please be aware that North Shore Gas advertisers or third party web sites (including CheckFree) that have links on our site may collect personally identifiable information about you. The information practices of those web sites linked to North Shore Gas, either through advertisements or other hyperlinks, are not covered by this privacy statement. North Shore Gas does not assume responsibility for the actions of other parties.

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With whom does North Shore Gas share my information?
We may share the personal data you provide with other North Shore Gas agents, contractors or our business partners for the purposes of performing services for North Shore Gas. We also believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law or requested by any government authority. Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of our assets, we will not share any of your information with any third party without your permission.

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How do I access, update or delete my information?
Gas customers may request to review their billing-related personal information that North Shore Gas has collected and correct factual inaccuracies and/or update such billing-related personal information by contacting us.

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What else should I know about my privacy?
Third party Internet sites and services accessible through North Shore Gas have separate privacy and data collection practices. North Shore Gas has no responsibility or liability for these independent policies or actions of such third parties. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, North Shore Gas cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk. Our Web Sites are primarily intended for adults and not children under 18 years old. North Shore Gas will not knowingly collect or disclose personal information from minors for any purposes.

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Other Legal Notices

Any dispute over privacy is subject to this privacy policy and our Terms of Site Use, including limitations on damages and application of the law of the State of Illinois. If you have any concern about your privacy in connection with this policy, please send us a thorough description to contractadmin@integrysgroup.com, and we will try to resolve it. From time to time we may post a revised privacy policy on our Web Sites. Please note that the use of information that we gather is subject to the privacy notice in effect at the time of use. You should check our Web Site frequently to see recent changes.

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