North Shore Gas
Delivering safe, clean and reliable natural gas to the northern suburbs of Chicago
Gas odor or damaged gas lineLeave area immediately and call:866-556-6005
Carbon monoxideLeave building and call:911
Home / Payment & Billing
Reading your natural gas meter is easy. The dials look like little clocks and alternately run counterclockwise and clockwise. Start from the left. If the hand on the dial points between two numbers, enter the lower number, unless the hand is between 9 and 0, in which case use the 9.
North Shore Gas uses an automatic meter reading device in most of the communities we serve. The reading is transmitted via radio to a North Shore Gas van, without us having to enter your home. This helps provide your with accurate billing, and significantly reduces estimated readings.
There are times when we may be unable to read your meter. At these times, we need to estimate your bill, based on past use and recent weather conditions. Any differences between the estimated reading and your actual use will be accounted for with your next actual meter read.
Registered users can submit a meter reading online.
If you have any questions, call 866-556-6004.