Reading your meter

Reading your natural gas meter is easy. The dials look like little clocks and alternately run counterclockwise and clockwise. Start from the left. If the hand on the dial points between two numbers, enter the lower number, unless the hand is between 9 and 0, in which case use the 9.

The reading in the example below is 4869:

Sample Meter with Reading of 94838

Automatic meter reading

North Shore Gas uses an automatic meter reading device in most of the communities we serve. The reading is transmitted via radio to a North Shore Gas van, without us having to enter your home. This helps provide your with accurate billing, and significantly reduces estimated readings.

Estimated readings

There are times when we may be unable to read your meter. At these times, we need to estimate your bill, based on past use and recent weather conditions. Any differences between the estimated reading and your actual use will be accounted for with your next actual meter read.

Customer reading

Registered users can submit a meter reading online. If you have any questions, call 866-556-6004.