New construction/rehab process

For assistance with your project, please contact your construction coordinator. This person can help you with equipment suggestions, site plan reviews and technical support. Our experts want to help you avoid costly delays and problems down the road.

Location of gas meter

The ideal location for the gas meter is on the front of the house or 4 feet back on the side of the house. It should be 3 to 4 feet from any electric source. Sources include electric meters, air-conditioning units or electric outlets.

Code requirements dictate the distance of your gas meter from windows, make-up air (from appliances like a furnace or water heater) and fresh air intake. We recommend that you discuss these issues with an electrician or heating contractor.

How to get a service pipe and meter installed

  1. Download an application and fax it to your construction coordinator.
  2. Contact your construction coordinator to schedule a visit to the job site.
  3. Make sure you have the following information available:
    • Load information in cubic-feet-per-hour (CFH): Include any special pressure requirements for commercial appliances, rooftop units and natural gas generators.
    • Service pipe location(s): Let us know your desired location(s) by referencing the nearest lot line. We'll try to accommodate you.
    • Responsible person: Tell us who is in charge of the project or the utility site details. Examples include: the owner, project manager, construction superintendent, mechanical contractor, HVAC contractor or plumber.
    • Detailed utility site plan: Provide final plans that show where easements, property lines and other utility lines are located. For example: fuel, water, sewer, telephone, electric, etc. This reduces design time and the possibility of changes later.
    • Business information: We need your tax identification number and relevant financial information to set up your account.
  4. Call 800-892-0123 before you dig.

Plan to schedule your service pipe installation when the foundation is poured and back-filled. This allows our service crews to complete their work before other trades are on the job site.

For safety reasons, our crews will not install service if: debris, lumber or scaffolding are present in the work area, the requested meter location fails to meet minimum clearances, or the fuel line fails a pressure test. Working closely with your construction coordinator will help you avoid any unexpected delays.