Call before you dig

Patches, our 2021 Doggone it! photo contest winner, will remind customers to call 811 before starting any outdoor digging projects.

Patches takes digging seriously and so do we! She won this year's "Doggone it! Call 811 before you dig" contest. North Shore Gas customers submitted photos of their dogs digging in their yards, and the public voted to determine our 2021 safety "ambassadog."

Look for Patches on safe digging promotional and advertising materials throughout the year.

Patches, our 2021 Doggone it photo contest winner

In spring and summer many homeowners begin home improvement projects that require digging, such as landscaping or installing a mailbox, deck or fence. Before you dig, call JULIE at least 48 hours in advance. A service technician will come to your home at no charge to mark the buried utilities on your property so you or your contractor don't accidentally cut or damage them. It's one phone call that can save time, money and your life. It's also the law.

Digging without knowing the approximate location of underground utilities can result in serious injuries, service disruptions and costly repairs when natural gas, electric, communications, water and sewer lines are damaged. Calling 811 before any digging project saves you from the unnecessary risk that can lead to interrupted service, leaks and even a fire or explosion that can put lives in danger.

Call JULIE at 811 or 800-892-0123, or fill out a request online.

Above-ground markers

You'll know what's below by the different flags, stakes or paint. Identify these marks before you excavate.

  • Electric
  • Gas, oil or petroleum
  • Communications
  • Potable water
  • Reclaimed water, irrigation
  • Sewer
  • Proposed excavation
  • Temporary survey