Call before you dig

Bandit, our 2020 Doggone it! photo contest winner, will remind customers to call 811.

Bandit takes digging seriously and so do we! He won this year’s "Doggone it! Call 811 before you dig" contest. North Shore Gas customers submitted photos of their dogs digging in their yards, and the public voted to determine our 2020 safety "ambassadog."

Look for Bandit on safe digging promotional and advertising materials throughout the year.

Bandit, our 2020 Doggone it photo contest winner

April marks the start of the busy spring digging season, and many homeowners are finding themselves with more time at home this year to begin home improvement projects that require digging, such as landscaping or installing a mailbox, deck or fence. Before you dig, call JULIE at least 48 hours in advance. A service technician will come to your home at no charge to mark the buried utilities on your property so you or your contractor don’t accidentally cut or damage them. It's one phone call that can save time, money and your life. It's also the law.

Digging without knowing the approximate location of underground utilities can result in serious injuries, service disruptions and costly repairs when natural gas, electric, communications, water and sewer lines are damaged. During these unprecedented times, it’s especially crucial to keep the public safe and connected to critical services in all situations. Calling JULIE before any digging project saves you from the unnecessary risk that can lead to interrupted service, leaks and even a fire or explosion that can put lives in danger.

Call JULIE at 811 or 800-892-0123, or fill out a request online.

Above-ground markers

You'll know what's below by the different flags, stakes or paint. Identify these marks before you excavate.

  • Electric
  • Gas, oil or petroleum
  • Communications
  • Potable water
  • Reclaimed water, irrigation
  • Sewer
  • Proposed excavation
  • Temporary survey