New construction and existing service relocations and upgrades

For help with your project, contact the construction coordinator for your location or email We can help you avoid costly delays and problems.

  • Download an application and fax it to your construction coordinator.
  • Contact your construction coordinator and schedule an appointment to meet at the job site.
  • Make sure you have the following information available:
    • Load information in cubic-feet-per-hour (CFH): Include any special pressure requirements for commercial appliances, rooftop units and natural gas generators.
    • Service pipe location(s): Let us know your desired location(s) by referencing the nearest lot line. We'll try to accommodate you.
    • Responsible person: Tell us who is in charge of the project or the utility site details. For example: Owner, project manager, construction superintendent, mechanical contractor, HVAC contractor or plumber, etc.
    • Detailed utility site plan: Provide final plans that show where easements, property lines and other utility lines are located. For example: Fuel, water, sewer, telephone, electric, etc. This reduces design time and the possibility of changes later.
    • Business information: If you are a business, we need your tax identification number and relevant financial information to set up your account.
    • Before you dig, call 811 or 800-892-0123.

Please schedule your service pipe installation when the foundation is poured and back-filled, so we can complete the work before other trades are on the job site.

For safety reasons, we will not install service if: debris, lumber or scaffolding are present in the work area, the requested meter location fails to meet minimum clearances, or the fuel line fails a pressure test. Working closely with your construction coordinator will help you avoid any unexpected delays.