North Shore Gas app screens showing outage, payment, bill examples

Our app puts you in control

The North Shore Gas app gives you the power to customize alerts, view and manage your account and more — from anywhere.

Download our app

Download on the App Store     get it on Google Play
Or text NSG to 91924


  • Pay your bill quickly
    Pay and view your bill quickly and easily. You’ll get a notification when your bill is due. You choose the payment date and method.
  • Analyze your bill
    View the breakdown of your charges each month and compare your costs to past months or year to year. Save the PDF of your bill for your records.
  • Enroll in payment and billing options
    Conveniently sign up for payment and billing options like paper-free billing, Budget Billing and Automatic Payment. You can also enroll in payment arrangements if circumstances make it difficult to keep up with your bills.
  • Start, stop or move energy service
    Simplify your next move by changing your energy service on the app. You can start service at an existing address, stop service after you leave your current address or move service from one address to another within our service area.
  • Get customized alerts
    Receive alerts when your bill is due and your payment is processed. The dollar limit alert tells you when your energy charges reach a certain dollar amount you set.
  • Report a gas emergency
    If you smell natural gas, get out of the house immediately and call 911. Once you are safe, use our app to call our natural gas emergency line.