Contact the suppliers directly to obtain more information about the benefits of
their specific programs. Before doing so, you may want to review
questions to ask a prospective supplier for tips on
evaluating suppliers.
Note: North Shore Gas
does not endorse the services of an alternative supplier or any other natural
gas marketer. By Illinois law, small business customers* have ten business days
from the date of their confirmation letter to cancel the
contract with an alternative supplier without penalty. After that period, if
you choose to cancel service from an alternative supplier, certain fees and
penalties may apply as determined by your signed agreement.
North Shore Gas never charges you any
fees to sign up with or cancel a supplier agreement.
If you have concerns or complaints about an alternative supplier, please
contact one or all of the following:
- North Shore Gas
866-556-6006
- Citizens Utility Board (CUB)
800-669-5556
- Illinois Commerce Commission, Consumer Division
800-524-0795
- Illinois Attorney General, Consumer Division
800-386-5438
* Small business customers use less than 5,000 therms a year.
